Reference

How We Keep Your Account Safe

Q: Who do I contact if I think my data has been compromised?

Contact support@2d74.xyz immediately or use live chat in your account lobby (08:00–22:00 Jakarta time). Report the issue, change your password right away, and we'll review your account activity and notify you of any unauthorized access within 24 hours.

Your personal information—from login details to payment history—stays encrypted and accessible only to you.

Encrypted account storageLocal payment method protectionYour withdrawal history on file

Explore the Lobby Read FAQ

What Data We Collect and Why

2d 74 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with 2d 74, we collect your name, email, phone number, date of birth and banking details to verify your identity and process deposits and withdrawals. We also track your login history, game activity, IP address and device type to detect fraud

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and maintain account security. Payment data linked to DANA, OVO, GoPay and QRIS is encrypted end-to-end. We retain login records for up to 12 months after your last session. Depends on local law whether we can retain withdrawal records longer. All data processing complies with Indonesian
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data protection standards where applicable. You can request a copy of your data or ask us to delete non-essential records by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Privacy Questions? Contact Us Directly

HOW WE PROTECT YOU

Your Security and Data Rights in Action

Encrypted Payments

DANA, OVO, GoPay and QRIS transactions are encrypted between your phone or browser and our payment gateway. We never store your full banking credentials; we store only a token to process refunds or dispute requests.

Cookie & Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to track which games you explore. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention Rules

Account records stay with us for the duration of your membership plus 12 months. Deleted accounts are purged after 90 days, except where law requires longer storage for tax or anti-money-laundering purposes.

Your Access Rights

Request a full copy of your personal data anytime. We'll compile your account info, game history, transaction logs and communication records into a downloadable file within 30 calendar days.

Correction & Deletion

Update your email, phone or name directly in Settings. To request permanent deletion, contact [email protected]. We'll confirm receipt and process the request within 7 business days where local law permits.

Third-Party Sharing

We do not sell your data. We share account details only with payment processors, fraud-prevention partners and legal authorities when required by court order or regulatory demand.

Frequently Asked Questions About Your Data

No. We do not sell or share your name, email or banking details with third-party marketers. We only pass data to payment processors (for DANA, OVO, GoPay and QRIS handling) and fraud-detection services to protect your account. Marketing emails come only from 2d 74.

Withdrawal records remain in your account archive for 12 months after your last transaction. You can export your full transaction history anytime from Settings > Download My Data. Older records are available on request for up to 3 years where local law permits.

Yes. When you request account deletion, we move your data to a secure archive for 90 days (to process any pending refunds or disputes). After 90 days, all personal information is permanently erased unless law requires us to retain tax or compliance records.

Your account and all associated data remain safe and encrypted. Inactive accounts are never deleted automatically. Only when you request account closure do we begin the 90-day purge period. You can reactivate a dormant account anytime by logging in.

No. We store only a secure payment token linked to your account. Your actual bank credentials and card numbers never touch our servers; they're handled by our payment partners. DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end.

Contact [email protected] immediately or use live chat in your account lobby (08:00–22:00 Jakarta time). Report the issue, change your password right away, and we'll review your account activity and notify you of any unauthorized access within 24 hours.

Log into your account, go to Settings > Privacy & Security, and toggle off Analytics Cookies and Marketing Tracking. Session cookies (needed to keep you logged in) cannot be disabled, but they expire when you close your browser.

How We Keep Your Account Safe

Privacy Questions? Contact Us Directly

Your Security and Data Rights in Action

Encrypted Payments

Cookie & Tracking Clarity

Data Retention Rules

Your Access Rights

Correction & Deletion

Third-Party Sharing

Frequently Asked Questions About Your Data

01 Do you share my personal data with other platforms or advertisers?

02 How long do you keep my withdrawal history?

03 Can I delete my account and my data at the same time?

04 What happens to my data if I don't log in for six months?

05 Is my DANA, OVO, GoPay or QRIS payment information stored on your servers?

06 Who do I contact if I think my data has been compromised?

07 How do I opt out of non-essential cookies and analytics?

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